Shipping and Delivery Policy

Effective Date: 29th April, 2025

Welcome to YOUCLIQ!
At YOUCLIQ, we are committed to delivering your orders safely, quickly, and reliably across India. Please read our Shipping and Delivery Policy carefully before placing an order.

1. Shipping Locations

We currently ship all products across India.
Unfortunately, we do not offer international shipping at this time.

2. Processing Time

  • All orders are processed within 1-2 business days after receiving payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Customized or pre-order items may take additional time, and we will notify you accordingly.

3. Shipping Time

  • Standard delivery time is 3-7 business days depending on your location.
  • Remote areas or special products may take a little longer.
  • You will receive tracking details once your order has been shipped.

4. Shipping Charges

  • FREE Shipping is available on most products across India.
  • Some heavy or large-sized products may have a shipping fee, which will be mentioned at checkout.
  • Any additional shipping fees (if applicable) will be clearly shown before you complete your order.

5. Tracking Your Order

  • Once your order is dispatched, we will send you a WhatsApp text with your tracking number and courier partner details.
  • You can track your shipment easily through the courier’s website or by contacting us.

6. Delivery Issues

  • Please ensure your address, contact number, and pincode are correct at checkout to avoid delivery delays.
  • If you are unavailable during delivery, the courier company will usually make 1-2 more attempts or contact you directly.
  • If the product returns to us due to incorrect address or non-availability, additional shipping charges may apply for re-shipping.

6. Important Notice for Delivery and Damage Claims

To protect both you and us in case of damage during shipping:

  • Please take a clear video while unboxing your package.
  • The unboxing video must start before the package is opened and clearly show the condition of the outer box, the seal, and the product inside.
  • If there is any damage, defects, or missing parts, please send us the unboxing video within 24 hours of delivery.
  • An unboxing video is mandatory for any return, refund, or replacement requests related to damage.

This simple step will help us process your case faster and ensure a smooth resolution for both parties.

8. Delay in Delivery

  • While we aim to deliver on time, unforeseen events such as weather conditions, natural disasters, strikes, or courier delays might affect delivery.
  • We appreciate your patience and understanding during such situations.

9. Contact Us

For any shipping or delivery-related questions or concerns, feel free to contact us:

We are happy to assist you!

Thank you for shopping with YOUCLIQ!

Your satisfaction and trust are important to us.